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As the year draws to a close and shoppers rush to finish their Christmas shopping, global eCommerce sales are surging. It’s a good time to look at the top eCommerce trends 2025, and how growing eCommerce sales are likely to impact the corporate world. These are the top 8 eCommerce trends we expect to impact […]

As 2024 draws to a close, it’s time to focus on what’s coming in 2025, including expected accounting trends. Anticipating these trends now will allow business leaders to better understand the market and make more informed decisions to grow their business. As this list will show, the effects of the COVID-19 pandemic will likely continue […]

The last several years have seen an acceleration of existing tech trends driven by the pandemic and other workplace disruptions. These changes led companies to embrace or develop new technologies that will continue to impact society and the workplace for years to come. Here are the Tech Trends to Watch in 2023  As the end […]

Today’s consumers are different. They have higher expectations and expect online retailers to provide a smooth shopping experience. The differences between B2B and B2C shoppers are breaking down. This means that B2B shoppers who may have once tolerated a clunky or inefficient ordering process now expect the same easy ordering process as when they use […]

In a relatively short time, COVID has drastically changed almost all areas of life, from how we work to family life. Here are the top five ways COVID has impacted small business, according to a survey of more than 750 North American businesses by the SMB Group. How Has COVID Impacted Small Business? 1. Reducing […]

Much of the increase in eCommerce under COVID-19 is expected to remain after the pandemic is over as consumers learn how easy online shopping is. Some consumers are likely to return to in-person shopping, particularly if they enjoy the social experience of shopping. This is particularly true for some sectors like grocery and clothing. Before […]

Search engine optimization or SEO is essential for any business, and these SEO tips for small business owners are a great place to get started. Small businesses may not have the SEO budget that big businesses do, but they still need to compete and attract clients. SEO doesn’t have to be scary. There are some […]

As part of our ongoing series on changes in the B2B eCommerce landscape, we now turn to order fulfillment. As previously discussed, B2B customer expectations have changed. Customers who grew up placing B2C orders online have similar expectations when it comes to placing B2B orders. While they also expect the ordering process to be easy, […]

A McKinsey report identified the top three customer complaints about eCommerce. Fixing these complaints is essential to delivering an awesome eCommerce experience, the type that helps you attract and retain customers.   The top customer complaint about eCommerce, cited by 36% of respondents, was the length of the ordering process. The second most common eCommerce […]

Baby Boomers, or people aged 65 and older, are the fastest growing segment of online shoppers, according to NPD Group’s Checkout Tracking. Consumers aged 65+ spent, on average, $1,615 online from January through October, up 49% from the previous year. The frequency of purchases among this demographic climbed more than 40%. Analysts say that while […]

The ability to bring your sales to the internet is an amazing concept. It allows you to expand your business and customer base more rapidly. Furthermore, presenting your business to the world in this way provides you with the opportunity to drastically bolster sales and grow your brand internationally. However, this also produces new difficulties […]

Among other changes caused by the ongoing COVD-19 pandemic, B2B companies are accelerating their adoption of new technology. Historically, B2B companies have been slower than B2C firms to adopt new technologies and processes. Many B2B firms operated in an environment where personal relationships, face-to-face meetings, and large industry events were a crucial part of the […]

Younger consumers are expected to continue driving eCommerce changes. As we have previously covered, the COVID-19 pandemic accelerated the shift to eCommerce shopping. While this trend covered all age groups, it was particularly pronounced among younger consumers. Overall, 54% of consumers shifted more of their shopping online after the pandemic compares to the previous year. […]

The B2B retail landscape is changing for both companies and customers, including the increased use of eCommerce and mobile commerce. Traditionally, the B2B world has relied heavily on personal relationships forged at trade shows, industry events, and in-person visits. Even before the COVID pandemic, that dynamic was slowly changing. With better eCommerce websites, easier ordering, […]

As we approach the final weeks of 2020, it’s time to consider what’s ahead in eCommerce in 2021. Here are the expected top 2021 eCommerce trends. 1. Retail eCommerce Sales Will Continue to Grow. As should surprise no one, eCommerce sales are expected to continue to grow in 2021. According to Statistica, total adjusted eCommerce […]

COVID-19 has upended life as much of us know it. From stay-at-home orders and mandatory lockdowns to the closure of restaurants, theme parks and bars, it’s safe to say that the pandemic had upended the typical retail landscape. As of this writing, almost 100,000 businesses across the U.S. have permanently closed during the pandemic, according […]

Many companies have concerns about protecting their website from hackers. They may ask themselves, “how can I protect my website from hackers,” or ask their IT staff how to protect their website from hackers and viruses. Ultimately, the process of keeping your website safe will never be complete. This is particularly true for eCommerce sites, […]

Recently, cybersecurity researchers revealed that there had been a Magento hack impacting almost 2,000 websites. According to Sanguine Security (SanSec), a Dutch cyber-security firm, this hack infected 1,904 stores over a three-day period beginning on Sept. 11th. Most of the stores impacted were running the End of Life (EOL) version of Magento (1.9.x). Following Adobe’s […]

How Can I Create a Good eCommerce Experience? Setting up an online store might seem easy, but companies should consider several factors when creating a good eCommerce experience for their customers. Annually, shopping cart abandonment costs retailers $18 billion in sales revenue, according to Forrester Research. That figure also doesn’t include potential revenue lost by […]

Based on current trends in consumer spending, by 2040, nearly 95% of purchases will take place through eCommerce. However, the current buzzword among online businesses and analysts is eCommerce, or mobile commerce. What is mobile commerce, and how could it impact your business? The growth of mobile commerce is part of the larger trend in […]

CertiPro would like to welcome the newest member to our team. Aslam Motala, a veteran with more than twenty years of experience working at Sage Software, has joined CertiPro as a Senior Consultant. He will be spearheading CertiPro’s new X3 initiative. We are thrilled to have him onboard and are certain that he will be […]

What is Headless Commerce? Why is it just popping up now? For centuries, the only way to purchase something was to interact with another person. While supply chain developments and industrial revolutions changed the behind-the-scenes process for making a purchase, for consumers the experience remained largely the same. The technological revolution has changed how consumers […]

What is Microsoft Office Click-to-Run? Microsoft Office Click-to-Run is an alternate installation type for Microsoft Office products that utilize streaming and virtualization technology to reduce the time required to install Office and help run multiple versions of Office on the same computer. Here is how to use Click-to-Run installation for Microsoft Office: This is for […]

CertiPro’s Predictions on eCommerce Trends for 2019 When it comes to staying up with the trends, businesses need information from those who only focus on the eCommerce aspects of business. Certipro is here to help any business that hosts an online platform for its customers. Here are six of the top trends that are bound […]