B2B eCommerce ERP Integration
Provide streamlined B2B transactions and eCommerce experiences.
automate processes and improve customer service
What are B2B eCommerce Solutions?
Many of our clients previously struggled with an overreliance on email and phone orders and manual order processing. Some had websites that served as online product catalogues while others had websites that could handle eCommerce orders but lacked automated order processing. This left employees overburdened and customers frustrated with the cumbersome and time-consuming ordering process.
That’s where we come in. With our proprietary E-Link solution, we help our customers provide B2B eCommerce experiences that rival the typical customer experience on big B2C eCommerce platforms. Your customers will be able to access their customer-specific inventory and pricing online using a self-service business portal. This streamlines the ordering process, reduces the burden on your employees, and improves customer service.
Why is E-Link Necessary for B2B eCommerce?
B2B transactions are the lifeblood of many businesses, and yet they are often complex and time-consuming. Every client has unique requirements and often negotiates custom pricing or other terms. Many companies consider B2B eCommerce to be out of reach due to its complexity. However, solutions exist in the form of ERP eCommerce integrations.
Our E-Link ERP eCommerce integration extends all eCommerce functionality into Sage. Any business logic in your ERP will flow into your eCommerce site, allowing you to meet the needs of every customer, no matter how complex, in your webstore. Replace the cumbersome and often time-consuming process of placing manual B2B orders, which often includes multiple phone calls or email threads, with a simple, automated solution.
BENEFITS
B2B eCommerce Benefits
Automate Processes
Automate manual processes, including B2B order processing
Reduce Phone Calls
Save time by reducing customer service emails and phone calls
Improve Ordering
Improve B2B ordering with customer-specific information
Better Functionality
Provide advanced eCommerce functionality
Streamline Operations
Streamline backend operations and connect your front and back offices
Easy Repeat Ordering
Enable easy repeat ordering and boost sales
Manage Core Business Processes
Streamline online transactions and take control over your eCommerce system with a B2B eCommerce solution. Our proprietary tool improves customer service and reduces the burden on your employees. Contact us today to provide streamline operations and provide a better B2B eCommerce ordering experience.
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