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Kickstart Growth with a Sage eCommerce Integration

August 28, 2024

A Sage eCommerce integration streamlines eCommerce transactions, improves the customer experience, and adds value to your business. It replaces inefficient, disconnected systems and manual data entry with a simple, automated solution.

Our E-Link Sage 100 eCommerce integration connects your Sage 100 platform with eCommerce platforms including Magento Open Source, Adobe Commerce, WooCommerce, and Shopify. We also offer Sage ERP eCommerce integrations for Sage X3, Sage Intacct, Sage 500, and Sage 300. E-Link eliminates inefficiencies while boosting profits and increasing scalability.

Why Does Your Business Need a Sage 100 eCommerce integration?

Is your business struggling with eCommerce inefficiencies? If any of the issues listed below sound familiar, it might be time to for a Sage webstore integration.

  • Employees are spending more and more time on manually creating web orders and manual data entry
  • Repeated problems with the website listing inaccurate product information, quantities, or prices
  • Excessive returns and replacement products due to incorrect orders
  • Merchandising products requires too much manual labor
  • Employees are getting more questions about orders and shipping and tracking information
  • B2B buyers can’t access their customer-specific pricing and inventory online
  • Delays in invoicing lengthen the quote-to-cash cycle
  • Delay in order processing and order fulfillment, leading to customer complaints and dissatisfaction
Sage 100 eCommerce

Why Choose a Sage eCommerce Integration?

An eCommerce and Sage integration offers multiple benefits for both customers and employees. These benefits include:

1. Better Customer Service

A Sage integration streamlines the online ordering process. It creates an easier ordering experience for customers with real-time inventory and product information updates.

2. Reduced Customer Service Emails and Phone Calls

A self-service Sage Customer Portal empowers customers by making it easy for them to view the status of past orders, including seeing what invoices have been paid and which are still outstanding. It also provides automatic shipping and tracking updates.

3. Lower Overhead Costs

An eCommerce Sage integration streamlines processes and reduces inefficiencies, which saves time and reduces overhead costs.

4. Faster Revenue Recognition

A Sage and eCommerce integration makes it easier for customers to submit payments both at the point of sale (POS) or later through invoicing.

5. Eliminates Oversells

Real-time inventory updates eliminate oversells and reduce undersells by enticing customers to buy items with low stock.

6. Simplified Merchandising

Better product listings and website performance will lead to a better reputation among customers and more visibility for the business.

Sage and eCommerce

Sage eCommerce Integration Benefits

Sage Integration Boosts Customer Satisfaction

By automating the transfer of eCommerce orders into Sage 100, your company can meet customer expectations for rapid fulfillment. Real-time synchronization of inventory levels between Sage 100 and your eCommerce platform streamlines inventory management, ensuring customers see accurate stock information when browsing your site. Automation also reduces order errors by eliminating manual data entry mistakes. Additionally, customers benefit from automatic shipment notifications and online tracking, resulting in fewer returns and fewer customer service issues, as they receive exactly what they expected.

Sage Integration Fuels Business Growth

During the early 2020s, many businesses rushed to establish eCommerce platforms, but translating these new sales channels into sustainable growth has been challenging. The strain on organizations from disconnected ERP and eCommerce systems has grown as order volumes increase. For example, automated tax compliance can greatly reduce the risk of tax rate and collection errors. To support business growth now and in the future, it’s crucial to recognize the importance of automating and streamlining Sage 100 eCommerce operations. Integrating Sage 100 with your eCommerce platform is key to maximizing efficiency and scaling your business without the need for additional resources.

Sage Integration Accelerates the Payment Cycle

Our Sage 100 eCommerce automation solution accelerates payment cycles by enabling anytime, anywhere payment options. Customers can pay instantly at checkout when placing an order, and if Sage invoices are made available online through automation, they can pay those as well—whenever it’s most convenient for them, day or night. Ultimately, the convenience offered by Sage 100 eCommerce automation is a win-win for both your customers and your business.

How CertiPro Can Help

When you go with us, you have the assurance of knowing that your website is in safe, expert hands. We specialize in Sage ERP eCommerce integrations. Our E-Link tool is highly flexible and customizable so that you and your customers get exactly the functionality you need. Contact us today to learn what we can do for your business.

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