How to Manage Shipping Complexities with a Sage ERP eCommerce Integration

Managing shipping can be tricky for any business. That’s particularly true for a business with a high shipping volume or one that must fill orders from multiple channels. Businesses may also have to deal with different shipping regulations or restrictions, or different shipping requirements for different customers.

Even something as simple as determining the final price of a product can be complicated. Different jurisdictions may impose different taxes and fees, and B2B customers may require access to customer inventory purchased at negotiated or discounted rates.

That’s a lot for any business to handle, and that’s before dealing with invoicing and providing tracking and delivery updates.

Many companies rely on software and increased automation to handle the increased complexity of conducting business in a global world. Implementing a Sage ERP eCommerce integration is one of the best ways to manage increasing complexity and meet rising customer demands.

What a Sage ERP eCommerce Integration Dan Do for Your Business

A Sage ERP integration connects your Sage business management software and eCommerce site. It synchronizes data between your core platforms and streamlines operations across your business, including the ordering and shipping processes. With an ERP integration, orders placed on your eCommerce site will automatically sync into your Sage installation for easy processing.

Without this integration, your Sage application and eCommerce site remain separate platforms. New orders from your eCommerce site must be manually downloaded and uploaded into your business management software for processing. Inventory information on your website might be outdated, too, which runs the risk of over-sells, shipping short, and unhappy customers.

How to Manage New Orders in Sage ERP

Our E-Link tool extends all eCommerce data and functionality into Sage. We replace native modules in both Sage and Magento Adobe Commerce that provide deeper functionality. It also makes the integration highly customizable, so it works exactly the way our customers need.

For new orders, your website will automatically display shipping rates based on the box size, order weight, and shipping destination. A single order might be sent in several different shipments, or multiple orders by the same customer might be consolidated into a single shipment. When customers place orders, your system will automatically display shipping rates based on factors including the weight of the order, the size of the box, and the origin and destination points.

Flat rate shipping is usually the simplest option for retailers, particularly if they offer free shipping options. Simply set up a matrix in your backend system based on quantity, weight, final price, and any other relevant variables to determine how much to charge for shipping.

Businesses usually offer three different shipping options: standard/ground, expedited, and overnight shipping. When a customer places an order and chooses a shipping option, your ERP should use internal business logic to decide how the order should be fulfilled—FedEx, UPS, UPPS, or by utilizing another carrier.

At CertiPro, we have a team of certified Sage and eCommerce integration professionals. We specialize in integration Sage ERP with Magento Open Source, Adobe Commerce, Shopify, and the WooCommerce extension for WordPress. Contact us today to see what we can do for your business.