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Blog / Five Benefits of a Sage 300 Magento Integration
Five Benefits of a Sage 300 Magento Integration
January 10, 2023
A Sage 300 Magento integration offers multiple benefits to your business. Our E-Link tool is middleware that facilitates the integration of Adobe Commerce (Magento) to Sage 300. It automates business processes and the sharing of data. Every company has different needs. Every integration is different, too. The most common integrations involve connecting the front-office website with your back-office Sage application. Our E-Link tool connects your online storefront to your ERP and automatically syncs new online orders into Sage for automatic order processing.
There are many factors to consider when creating a Sage 300 eCommerce integration. They include security, performance criteria, the types of data connection points you need, and more.
Common Connection Types for Sage 300 Integrations
The two common connection types for these kinds of applications are Software-as-a-Service (SaaS) and On Premise. With E-Link, you can choose the connection type that best fits the needs of your business.
SaaS or In-the-Cloud-Applications
SaaS-based integrations are quite common and exist solely online. They’re used to connect cloud-based applications. With a SaaS application, the eCommerce storefront is hosted on a cloud-based platform like Nexcess, Amazon Web Services, or Liquid Web. With a SaaS application, E-Link is installed on your cloud-based server along with your eCommerce storefront. It uses a secure Internet connection to communicate with your Sage 300 application.
On-Premises Applications
Another common type of integration involves an on-premises application. With this type of integration, we install E-Link on your server behind your corporate firewall. Then we use an IP exception with specific port and public / private key combo to communicate with your storefront in the cloud.
Sage 300 Magento Integration Business Logic and End Points
Business logic are workflows that consist of triggers and events completed in a specific order to achieve a business goal. Common workflow examples include approval processes, processing sales orders, handling vacation requests, IT bug fixes, and more. Business logic is what allows real-time communication and automation of your front-end website with your back-office ERP software.
E-Link follows all your existing business logic in Sage 300. This extends your ERP functionality into your eCommerce store. E-Link handles all data connection points for eCommerce and B2B/B2C Business Partner Portals.
These data connection points include:
Product information from Sage 300 will automatically sync into your Magento 2 webstore. This keeps your online product catalogue up to date at all times, including product images, descriptions, and technical information.
Pricing information from Sage 300 will automatically sync into your Adobe Commerce (Magento 2) webstore. This means your pricing information will always be up to date online with no need for manual updates or changes.
Real-time inventory information will sync between Sage and Magento, which keeps your inventory information up to date at all times. This prevents issues like oversells and the resulting shipping delays.
Customer information from Sage will populate in Adobe Commerce (Magento 2). Any updates or changes input by the customer online will then sync into Sage 300 so your customer information is always up to date.
Order history information from Sage 300 will sync into Magento, giving customers complete visibility into their own order history without needing to contact your customer service department.
Transactions and new orders from Magento will automatically sync into Sage 300 for automatic order processing and fulfillment.
Payments made in Adobe Commerce (Magento 2) will sync into Sage 300 using secure tokens. Our Sage 300 eCommerce integration also handles invoicing, ACH, and other payment options.
Shipping and tracking information from Sage will automatically populate in Magento 2, where customers can access it themselves without needing to contact your customer service department
E-Link is highly flexible and customizable. We replace native modules in both Sage 300 and Adobe Commerce (Magento) with our own versions that provide greater functionality. This means we can customize whatever features you need to fit the needs of your business.
Sage 300 Magento Integration Benefits
Here are the top five benefits of a Sage 300 Magento integration.
1. Save time and money – ERP eCommerce integrations help companies save time and money. By automating the transfer of data, your business saves time since your employees can focus on other tasks instead of data entry. This may allow you to reduce headcount or make better use of the employees your business already has. It also streamlines order processing since there’s little to no delay between when new orders are placed on your website and when your company processes the order.
2. Reduce data errors – Automatic data syncing reduces errors from manual data entry. This improves your business’s data accuracy and reduces the amount of time employees spend searching for and correcting inaccurate data.
3. Better customer experience – A robust Sage 300 Magento integration provides a better customer experience. Here’s an example of how our Sage eCommerce integration works. Past Orders and Customer information like Addresses stored in Sage 300cloud will automatically populate when returning customers log into your website. That means customers won’t have to re-enter address or payment information when placing an order. It also makes placing re-orders easy.
4. Customer-specific pricing and inventory – Our E-Link Sage Magento integration follows all business logic in Sage. That includes customer-specific pricing and inventory. Anyone who has ever placed a B2B order knows how complicated they can be. B2B customers often negotiate their own rates and may need access to specific inventory. Placing B2B orders is often a very manual process that may involve generating multiple invoices and multiple email threads or phone calls. E-Link replaces this manual process with a simple online portal. Customers will be able to place and pay for orders online.
5. Automatic product catalogue updates – With a Sage 300 eCommerce integration, updating your Product Catalogue on your website is easy. Product information entered into your Sage installation will automatically update in your Magento webstore. Inventory levels recorded in Sage will also impact listings on your website. Out-of-stock items will be listed as “Unavailable” on your website to prevent oversells. You’ll also be able to inform customers when your stock is running low as an added incentive for them to buy now.
Sage 300 Magento Integration FAQ
A Sage 300 Integration for Magento 2 is a powerful solution designed to seamlessly connect these two platforms, enabling the automated exchange of data and streamlining various business operations. It forms a real-time bidirectional data sync between Sage 300 and Adobe Commerce (Magento 2). This integration simplifies processes, boosts efficiency, and minimizes manual errors. It offers real-time synchronization of customer details, orders, product data, inventory updates, and financial reports, allowing businesses to operate more effectively.
With customizable integration options, businesses can tailor the solution to their unique requirements, optimizing order fulfillment, shipping, payment processing, and financial reporting. This improves the customer experience and leads to better business outcomes.
Our E-Link Sage 300 integration is compatible with the following versions of Adobe Commerce (Magento 2):
- Adobe Commerce (cloud) 2.4
- Adobe Commerce (on prem) 2.4
- Magento Open Source 2.4
It supports all popular browsers, including Chrome, Firefox, Opera, Safari, Edge, and Internet Explorer.
How Sage eCommerce Can Help Your Business
Linking your Sage 300cloud and Magneto site can take your eCommerce services to the next level. Contact us and see what CertiPro can do for your business.
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