Boost Your Manufacturing Volumes with a Sage 100 B2B Customer Portal

If you’re a manufacturer struggling to keep up with production while your competitors are increasing their output, it’s time to uncover one of the key secrets to success in modern manufacturing.

Let’s explore how a Sage 100 B2B customer portal can help you grow your business.

Accelerate Your Sales Cycle

At CertiPro, we specialize in helping manufacturers resolve bottlenecks and streamline operations. We’ve consistently found that one of the biggest issues facing many manufacturers is the length of their sales cycle.

B2B sales are hard and take a lot of effort. They also take a long time, and frequently involve multiple phone calls, email threads, and quotes. Then, once the order is complete, it needs to be manually entered into Sage 100. All of this takes up valuable employee time and raises the risk of delays and data errors.

There is a better way.

How a B2B Customer Portal for Sage 100 Can Streamline Your Daily Workload

A self-service Sage 100 B2B customer portal streamlines the process of placing new B2B orders. It gives your customers the ability to place new orders anytime, anywhere, and these orders are automatically synced into your Sage 100 application. It also reduces data errors and downtime, allowing you to process and manufacture products more efficiently.

In order to get the most benefit out of your Sage 100 B2B customer portal, it’s important to make sure that you find the right solution that meets your company’s needs.

How to Choose the Right Sage 100 B2B Portal for Your Business

Choosing the right Sage 100 integration for your business is a crucial business decision that can significantly impact your business operations. The right Sage B2B customer portal will streamline operations and fuel business growth. Getting a solution that doesn’t meet your business needs is likely to create further problems in the future and serve as a barrier to growth.

Here are some of the factors you should consider when evaluating different Sage 100 B2B solutions.

1. Real-Time Bidirectional Data Syncing

Some Sage B2B portals provide one-way data syncing. This means information will flow from the portal into Sage, but that data from Sage won’t populate in your portal. While one-way data synchronization is useful in some contexts, you won’t get the full benefit out of your Sage 100 customer portal with a bidirectional sync.

With a bidirectional sync, inventory and product data from Sage will populate in your portal in real time, meaning your customers will have visibility into your current inventory levels. New orders will also automatically sync into your Sage system for automated order processing.

2. Customer-specific Inventory and Pricing

One of the main factors that makes B2B sales so complicated is that companies often negotiate discounts or need access to a specific set of inventory. So, while your typical B2C customers all see the same products and pricing on your website, your B2B customers don’t. This has traditionally been one of the biggest barriers to B2B eCommerce.

With our Sage 100 B2B Customer Portal, your customers will have instant access to their customer-specific pricing and inventory online. This replaces customer service phone calls and emails with a simple, self-service solution.

3. Invoicing and POS

Unlike B2C purchases, which are usually paid for at the point of sale, B2B sales are often paid later via invoicing. Our E-Link Sage 100 customer portal can accommodate both point of sale (POS) and invoicing payment options, making it a more attractive option for B2B customers.

4. Data Volume

Some Sage 100 customer portals have transaction limits or transaction fees after a certain sales volume is reached. These transaction limits and fees can weigh down your business and hinder growth. When you go with our solution, you never have to deal with transaction limits or fees.

5. Customizations and Flexibility

It’s also important to consider the flexibility and customizability of your B2B customer portal. Some solutions have very little flexibility and are limited to pre-set data connection points and pre-defined functionality. Flexibility is often key to handling B2B eCommerce. Our E-Link Sage 100 portal is highly customizable, meaning we can build whatever functionality you need.

B2B eCommerce Integrations for Sage 100

Particularly with B2B sales, it’s critical to ensure that your eCommerce portal integrates with your backend business management software. While a disconnected eCommerce solution may work for a while, in our experience, it almost always leads to problems. Relying on manual website updates leaves room for inaccuracies and errors.

Having disconnected systems means your website won’t update in real time, and that the critical customer-specific pricing and inventory information may not be available in your self-service customer portal.

Need a B2B Customer Portal for Your Manufacturing Business? Contact Us Today

When you go with CertiPro, you have the assurance of knowing you’re going with a partner that has deep expertise in the manufacturing space. We specialize in crafting B2B sales solutions for business just like yours, solutions that allow manufacturers to increase their sales volume and growth their business.

See why our E-Link product has become the B2B portal of choice for manufacturers using Sage 100.